Contact information

📫 Contact Information – NUVRA

Last updated: October 15, 2025

In compliance with the EU Consumer Rights Directive 2011/83/EU and the General Data Protection Regulation (GDPR – Regulation EU 2016/679), NUVRA provides the following contact details for all inquiries related to orders, shipping, returns, privacy, and general support.

1. Brand & Store Info

📍 Brand Name: NUVRA
📌 Business Address:
NUVRA LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom

2. Customer Support 💌

📧 Email: support@nuvra.com
🕘 Support Hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. (CET – Central European Time)

Need help with your order? Just drop us a message! Our friendly team will get back to you within 24–48 business hours.

3. Legal & Privacy Contacts

Have legal questions or data privacy concerns? Reach out to our Data Protection Officer (DPO):

📧 Email: support@nuvra.com
🔐 For more details, please see our Privacy Policy.

4. Your EU & UK Rights 🛡

✔ Right of Withdrawal: If you're located within the European Union or the United Kingdom, you have the right to cancel your order within 14 days of delivery, in accordance with consumer protection laws.
✔ We’ve Got You Covered: All NUVRA policies comply with applicable consumer rights, e-commerce, and data protection regulations.

Before returning any items, please contact us at support@nuvra.com so we can guide you through the correct return process.

Thank you for trusting NUVRA. Our mission is to ensure a refined, transparent, and enjoyable shopping experience for every customer. ✨